DNSTCDEV Server FAQ Page

 
   

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Website Maintenance

Information in regards to our approach on website maintenance.

  1. How long will it take you to get to our changes?
  2. I'm thinking about re-designing my entire website, will it cost me $65 an hour?
  3. How often should I change or update my website?
  4. You designed my website. Can I make simple changes myself?
  5. What do you need from me to maintain my website?
  6. How much would you charge to add some code to our site?
  7. We used to have an employee maintain our site. They no longer work with us. Would it be more cost effective to hire another employee or your company to maintain our site?
  8. What makes your company better than others when it comes to website maintenance?
  9. Do I have to provide what changes need to be made, or will you just take care of the updates that are needed on the website?
  10. Can you train our employees how to make simple changes to our website?

 

  1. How long will it take you to get to our changes?

    We tell everyone A.S.A.P. Every client is extremely important to us. As maintenance changes come in, they are placed on a list and we perform those changes in the order in which they are received.

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  2. I'm thinking about re-designing my entire website, will it cost me $65 an hour?

    No. Large projects are planned out with a project plan. We will provide a customized quote for the changes that you request if they exceed an hour of work. We will also notify you in advance if we see your change requests will take longer than an hour.

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  3. How often should I change or update my website?

    This is a good question. I actually did a little research on the Internet to find out an answer. Basically the correct answer is this... it depends. If you site is working, then suttle updates and tweaks are recommended. If you site is not working, then extreme changes need to be made. I did find that it is common to review your site every 2-3 months to see what is working and what is not working.

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  4. You designed my website. Can I make simple changes myself?

    Yes you can. Absolutely. Especially if we designed your site based on our WSMS system. The WSMS system will allow you to log in and maintain your site with ease. Contact for more information about this. If your site was not built on the WSMS system, you can still make changes. You paid for the development. Just contact DNSTC for access to your site's source code. We do have to say, if we have to go in and fix some coding errors after someone else has made changes... those changes may be billable.

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  5. What do you need from me to maintain my website?

    Two things: 1) Your site must me hosted on our servers. We can assist you in moving your website over to our webservers and work with you on prorated hosting charges. 2) What changes do you want made? If you are not sure about what changes are needed, please review our website review services.

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  6. How much would you charge to add some code to our site?

    If you are asking about just simply adding code for like badges or videos to your existing site, this should only take about 5-10 minutes.

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  7. We used to have an employee maintain our site. They no longer work with us. Would it be more cost effective to hire another employee or your company to maintain our site?

    This is a very good question, and one that we actually do get frequently. The answer to this is simple. If all your employee did was to take care of was your Internet or Web marketing, then certainly it would be more cost effective to outsource to experts who are already performing these services. If fact, in the long term it is actually cheaper to outsource these services since you will not have to provide continually professional development, benefits, or raises (providing fees donít go up).

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  8. What makes your company better than others when it comes to website maintenance?

    First of all, DNS Technology Consultants, Inc. was founded on the premises of offering quality and expert technology services to small businesses at affordable prices. The owner of the company has been working with Internet marketing for over 20 years and has a degree in the business and Internet Marketing. Second, the developers for the company not only have a background in web and graphic design, but have also, at some point, have been personally trained by the owner of the company. And third, is our guarantee. We are not done with the project until you are 100% satisfied.

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  9. Do I have to provide what changes need to be made, or will you just take care of the updates that are needed on the website?

    Another approach that has not been mentioned before is, we will actually research your market and target audience when it comes to design and/or maintenance. We will offer suggestions for updates and different services you should add (or remove) from your website, based on what others within your industry have done. However, changes will not be made to your site without your approval.

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  10. Can you train our employees how to make simple changes to our website?

    Absolutely, In fact, we have several clients that maintain their own website, yet contact us when there are major changes that need to be made or when they have questions. This is especially simple if you are using our WSMS system.

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